terms and conditions

How are we so cheap?


The reason that we are able to offer such fantastic products at such low prices is simple;  we don’t operate from a retail location. We operate solely on an online basis.  When our wedding bouquets are ordered it’s like ordering from an online store. You pick what you would like, your colour scheme and provide details of the wedding. We then contact you via phone and email with a formal quote and start the process of booking your wedding. We need at least 14 days’ notice prior to any wedding.  We then make your bouquet exactly to the specifications in our photographs and deliver them on your wedding day. It’s simple,  hassle free and means we can offer you the amazing prices that we have for our beautiful products.


Delivery Information


All Prices include GST but not delivery. Our wedding work can only be delivered by floral courier and pickup is not available. We will provide you with a quote from our floral courier when we have all of the address details. We do not mark these quotes up at all – we charge only what the couriers charge us including GST.

Payment Plans


To make our wedding packages even more customer friendly, we will be offering payment plans for ALL weddings. How will it work? well, we will decide upon a mutually agreeable number of payments and a schedule.   EFT payments will need to be made to the Alchemy Floral Designs account according to the agreed schedule.  A receipt will be emailed for each payment that has been made, which includes information on how much you’ve paid off and how much is left.  The final balance will need to be paid, in full, 2 weeks prior to the event. If for any reason the event is rescheduled, we reserve the right to re-quote for the event. If for any reason the event cancelled, we will retain the deposit (which is 25% of the total cost) and refund the remaining balance.

Terms and Conditions


  1. Design specials are valid all year round except February.  Please contact us if you would like for us to quote for a February wedding.
  2. Our range of ‘$95 Basic bouquets’ are set designs that can ONLY be customised by varying colour. Roses are in season all year round so there is no issue with seasonal availability.
  3. Our ‘Deluxe’ range of bouquets feature designs with added value and each version can only be customised according to the colour scheme of a wedding and what is in season at the time.  We will continually add to these bouquets to offer lots of colour combinations and they will vary from season to season.
  4. The ‘Bespoke’ range are individual bouquets that are made solely to a brides requirements. These start from $150 and include a free bridal consultation.